Rental info and charges
Rental Info & Charges.
Please take a moment to acquaint yourself with our rental information and charges. For more information, please contact Central Reservations on 0861 TEMPEST (836 737) or visit www.tempestcarhire.co.za
Subject to change without prior notice.1. Rates
1.1 Rates and conditions are subject to change without prior notice and all vehicles are rented subject to the detailed terms and conditions which are published on the Tempest website www.tempestcarhire.co.za or can be provided on request at Tempest branches.2. Payment
2.1. Credit cards will be accepted as payment; we accept certain South African issued credit cards with major participating South African banks. These include:
- Standard Bank
- First National Bank
- Investec Private Bank
Kindly ensure that you have enough funds available in your account to cover the full rental cost. Regrettably, we do not accept:
- Bank transfers
- International debit cards
2.2. The card holder must be the Renter and the card is not transferable. In other words, the card holder and the primary driver must be the same person and needs to be present at the time of collecting the vehicle.
2.3 A deposit depending on the method of payment for the applicable limited liability, fuel, toll fees or any sundry fees is required on initiation of the rental.
Each vehicle is refuelled on termination irrespective of whether Renter has filled the fuel tank or not and the Renter may be liable for an additional refuelling charge.
Tempest Car Hire may debit the Renter’s credit card at a later time should there be extra charges which Tempest Car Hire were not aware of at the issuing of the invoice or if at the initial debit there were insufficient funds to cover the full amount of invoice.
2.4. The Renter must be in possession of a credit card and 2 valid forms of identification for the rental of Group E vehicles. A valid, unendorsed driver’s license is a pre-requisite and a second form of identification such as an ID Book or Passport must be shown to validate the Renter’s credentials.3. Reduced Liability
Rates are inclusive of collision damage waivers and theft waivers. In the event of an accident you are liable for the reduced liability amounts as shown below:-
Please note the reduced liability amounts do not cover repairs to tyres, windscreens, glass and under-carriage, and the costs for these repairs will be for the Renter. Should these components be damaged as a result of an accident, they are covered by the reduced liability amount.
4. Additional Services
Per driver per rental.
Per day. Please note that in the event of loss or damage to the
device, the applicable excess amount of R1,500
will be charged.
All vehicles are supplied with a full tank of fuel on commencement
of the rental. Each vehicle is refuelled on termination
irrespective of whether the Renter has refuelled the vehicle. The
Renter will be liable for a refuelling fee and the cost of
Charged to the customer when the refuelling amount is more
Glass & Tyre Waiver
Per day rental (zero reduced liability payable).
Minor Damage Waiver
Per day. Reduces client’s liability related to minor damage.
One way fees
Between JHB, CPT, DBN, MP & EC
Between Kimberly and Bloemfontein
Between OR Tambo and Lanseria
Between OR Tambo and Sandton
The rates above exclude the following:
- Toll Fees
- After Hour Surcharge
We can deliver or collect your vehicle. When making your booking, please select the branch closest to where you require your vehicle delivered/collected and furnish the address details when completing your booking. Delivery and collection charges are as follows: -
During Office Hours
4.3 Other fees
After hours surcharges R605.00 per rental if pick up and drop off falls outside the branch operating hours
A 13% airport surcharge is applicable for Surcharge all rentals from airports. This surcharge is included in all of our online rates and imposed on all rental companies by the Airports Company Ltd. (A.C.S.A).
Assessor fee (Claims over R3000)
R748.00 in the event of accident
Assessor fee (Claims under R3000)
R165.00 in the event of accident
Change Over Fee
R303.00 per change over. Should a vehicle be exchanged whilst on rent, the above charge will apply. This charge is applicable where the vehicle is mechanically sound and not damaged, and the driver has requested the changeover.
Claim Admin fee (Claims over R1000.00)
R605.00 in the event of accident
Claim Admin fee (Claims under R1000.00)
R275.00 in the event of accident
Cross Border Fees
R1,331.00 per rental. Is applicable into Botswana, Mozambique, Namibia and Zimbabwe. No vehicle may cross any South Africa, Namibian, Botswana, Mozambique, Lesotho, Swaziland or Zimbabwe border without prior consent from Tempest Car Hire. A letter of authority must be obtained from the renting branch, giving permission for the vehicle to cross the border. No vehicles are allowed into Angola or Malawi.
R66.00 per rental.
R270.00 Additional amount will be added to the total deposit required on the renter’s card. Applicable to any rental originating and/or being dropped off at a Tempest branch in Gauteng.
Third Party Claims
R15,000.00 Renter responsibility.
1% of T&K per rental. A 1% tourism levy is charged on all vehicles. The levy goes towards supporting SA Tourism. The tourism levy portion is included in our online rates.
Traffic Fine Admin Fee R242.00 per offence Admin Fee
R500.00 In the event of the vehicle being returned in an (Half), R250.00 unfavourable condition.
* The above amounts are all inclusive of Value Added Tax (VAT) at 14%.
* Tempest Car Hire reserves the right to change the above without prior notice.
* This is applicable in conjunction with Tempest standard Terms and Conditions.
* Valid Effective 01 November 2016 – 31 October 2017.